Terms and Conditions
The operator of an online store located under the domain
www.limitlessbiochem.eu is:
Limitless Biochem Technologies s.r.o
Ružova dolina 612/16; 821 09 Bratislava
ID: 56414935
VAT number: 2122299674
VAT ID: SK 2122299674
Contact for questions and requests regarding the status of orders via the E-shop, as well as a contact for information regarding personal collection:
Juraj Schrojf
Mobile: +421948152838
Email: info@limitlessbiochem.eu
Supervisory authority:
Slovak Trade Inspection
Prievozska 32
820 07 Bratislava
Article I – Definitions
Seller
Company Limitless Biochem Technologies sro , which, when concluding and fulfilling the purchase contract, acts within the scope of its business activities in its own name, on its own account, and which sells the Goods through the E-shop.
Consumer
A natural person who purchases Goods through the online store on the Domain www.limitlessbiochem.eu and for whom these Goods are not used for the performance of their employment, profession or business.
Online store
Seller's online store located at the domain www.limitlessbiochem.eu
Goods
Goods offered through the E-shop are for collection purposes only and cannot be used as food or medicine.
Order
to the Consumer's action in connection with the E-shop, which expresses the Consumer's will to purchase Goods in the E-shop.
Price
the total price stated in the Order, in particular the price for all Goods ordered by the Consumer and stated in the Order, as well as VAT or other taxes, fees, including the price of shipping.
Transportation
price for transporting the Goods to the Consumer and possibly handling the Goods (e.g. delivery of goods, etc.)
Terms and Conditions
These GTC regulate:
– the process of purchasing Goods by the Consumer via the E-shop,
– conditions of sale and purchase of Goods through the Seller's E-shop,
– rights and obligations of the contracting parties, i.e. the Seller and the Consumer, arising from
the purchase contract concluded between these parties, the subject of which is the purchase and sale
Goods through the Seller's E-shop.
Article III – Order and conclusion of the contract
1 The Consumer orders the Goods from the Seller via the E-shop located under the domain www.limitlessbiochem.eu
2 The description of the Goods, their properties, availability in stock, and their price are listed in the E-shop next to the Goods.
3 The purchase of Goods in the E-shop is not subject to registration in the E-shop, but registration is possible. When purchasing without registration/with registration, the Consumer is obliged to fill in the data that the E-shop requires from him. If the Consumer is interested in registering and creating a customer account, simply select the Create account option when placing an order. After completing the order, we will create a new customer account for the entered email address with a password that you set.
4 After successful registration, the Consumer will have access to his account, through which he will log in to the E-shop when making purchases. With each subsequent purchase, the Consumer does not need to register again, he simply logs in to his E-shop account using his login details.
5 The Consumer orders the Goods from the Seller via the E-shop, according to the instructions provided in this E-shop.
6 After pressing the "ADD TO CART" button for the Product, the ordered Product will be added to the cart.
automatically added to the shopping cart of the Consumer. The shopping cart of the given Consumer is available for inspection by the Consumer at any time during the creation of the Order.
7 In the shopping cart preview, the Consumer also chooses the method of delivery of the Goods according to the options offered by the Seller.
8 The price for Shipping according to the selected type of transport is added to the prices for individual Goods, VAT, etc., if the Seller allows the Goods to be delivered in multiple ways.
9 The Consumer completes the order by pressing the "Order with payment obligation" button. Before that, the Consumer is obliged to familiarize himself with these GTC and confirm this familiarization by clicking the button "I confirm that I have familiarized myself with the General Terms and Conditions of the E-shop www.limitlessbiochem.eu. 6) requires the Consumer to declare that he was: - duly informed about the loss of the right of withdrawal after the provision of the service, - duly informed about the loss of the right of withdrawal after the start of the provision of electronic content. In the cases mentioned above, the Consumer must also press the buttons with the text:
"I give the seller explicit consent to start providing the service /
electronic content before the expiry of the withdrawal period and declares that I have been duly informed by the Seller about the loss of the right of withdrawal after the start of the provision of the service / electronic content before the expiry of the withdrawal period.
10 By sending the Order, i.e. by pressing the "Order with payment obligation" button, the Consumer also confirms that he/she has become familiar with/was informed by the Seller about:
– the properties of the Goods,
– the total Price that the Consumer is obliged to pay to the Seller.
11 After creating an Order, this Order will be registered in the E-shop system. The Seller will send to the Consumer's e-mail address, which
he stated the following upon registration:
– Order confirmation with information about the Order,
– the text of the GTC that is valid and effective at the time of creation of the Order by the Consumer,
– The Seller's Complaints Procedure, if it is not part of the GTC.
12 Upon delivery of the confirmation of receipt of the Order pursuant to point 11 of this article of the GTC together with other documents to the Consumer, the contract for the purchase of the Goods is deemed to be concluded, the subject of which is the delivery of the Goods specified in the Order at the price stated therein, all under the conditions contained in the documents pursuant to point 11 of this article.
Payment and delivery terms
1 All prices of the Goods in the Order and in the E-shop are stated including VAT. The price according to the order can be paid by the Consumer:
1. a) STRIPE payment gateway
2. b) by bank transfer, or
3. c) by direct deposit into the Seller's bank account,
4. d) cash on delivery, i.e. by handing over cash to the delivery person upon receipt of the Goods.
2 The Seller does not charge any fee for the payment of the Price. However, the Seller has informed the Consumer that the entity with which the payment of the Price is made may charge a fee for the payment (e.g. the given bank when depositing into the account).
3 The Consumer undertakes to pay the Price within the period specified in the Order.
4 Payment is understood to mean the moment the Price is credited to the Seller's account.
5 The Seller undertakes to deliver the ordered Goods to the Consumer within 10
working days from payment of the Order Price or within 10 working days from closing
of the contract pursuant to Article III, point 12 of these GTC, if payment of the Price by cash on delivery is selected.
6 The Seller will deliver the ordered Goods to the Consumer to the address that the Consumer indicated as the delivery address in the Order.
Information about the Consumer's right to withdraw from the contract
1 The Consumer has the right to withdraw from the contract without giving any reason within 14 calendar days from the date of receipt of the Goods, and this period is considered to have been observed if the notice of withdrawal from the contract was sent to the Seller no later than the last day of the period. The Goods are considered to have been received by the Consumer when the Consumer or a third party designated by him, with the exception of the carrier, takes over all parts of the ordered Goods or if:
1. a) multiple Goods ordered by the Consumer in one Order are delivered separately,
at the moment of receipt of the Goods that were delivered last,
2. b) delivers Goods consisting of several parts or pieces, at the moment of acceptance
the last part or last piece,
3. c) The goods are delivered repeatedly during a defined period, at the moment of acceptance
of the first delivered Goods.
2 The consumer exercises his right to withdraw from the contract pursuant to point 1 of this article of the GTC as follows:
1. a) in writing at the Seller's registered office address specified above or
2. b) by e-mail
3 The Consumer is entitled to use the form in Annex No. 1 to these GTC to withdraw from the contract pursuant to point 1 of this article of the GTC. In the event that the Consumer exercises his right to withdraw from the contract pursuant to point 1 of this article of the GTC, he shall return the Goods to the Seller by sending them to the Seller's registered office address specified in these GTC no later than 14 days from the date on which he exercised his right to withdraw from the contract.
4 When withdrawing from the contract pursuant to point 1 of this article of the GTC, the Consumer bears the costs of returning the goods, including the costs of returning the Goods which, due to their nature, cannot be returned by post.
5 The returned Goods must not be damaged and must be sent to the Seller with proof of purchase, complete accessories, documentation, packaging, etc. The Consumer is liable for any decrease in the value of the Goods that has not occurred due to normal wear and tear during use within the withdrawal period pursuant to point 1 of this article of the GTC.
6 The Consumer has the right, after receiving the Goods within the withdrawal period, to unpack and test the Goods in a manner appropriate to determine the properties and functionality of the Goods.
7 The Seller shall, within 14 days from the date of receipt of the Consumer's withdrawal pursuant to point 1 of this article of the GTC, refund to the Consumer the payments related to the withdrawal from the contract and which he has received from him under the contract or in connection with it, including the costs of transport, delivery and postage and other costs and fees. The Seller shall refund to the Consumer the payment pursuant to the previous sentence in the same way as was used by the Consumer when paying for the Goods, unless the Consumer and the Seller agree otherwise. However, the Seller shall reimburse the Customer for the costs of transport, delivery and postage only to the extent of the cheapest common method of delivery offered by the Seller, regardless of the method
The Consumer has chosen the delivery method. The Seller is not obliged to refund the Consumer's payment before the Goods are delivered to him or before the Consumer proves that he has sent the Goods back to him.
8 The consumer may not withdraw from a contract the subject of which is:
1. a) provision of a service if its provision began with explicit consent
customer and the customer declared that he was duly informed that by expressing this
consent loses the right to withdraw from the contract after the service has been fully provided, and if
the service has been fully provided;
2. b) sale of goods made according to the customer's specific requirements, goods
custom-made or goods intended specifically for one customer;
3. c) sale of goods subject to rapid deterioration or spoilage;
4. d) sale of sound recordings, video recordings, audiovisual
records, books or computer software sold in protective packaging, if
the customer has unpacked this package;
5. e) sale of goods enclosed in protective packaging which is not suitable for return due to health protection or hygiene reasons and whose protective packaging was broken after delivery;6. f) sale of goods or provision of services, the price of which depends on price movements on the financial market, which the seller cannot influence and which may occur during the withdrawal period;
7. (g) the sale of goods which, due to their nature, may be inseparably mixed with other goods after delivery;
8. h) sale of alcoholic beverages, the price of which was agreed at the time of conclusion
contracts, while their delivery can be made after 30 days at the earliest and their price
depends on market price movements that the seller cannot influence;
9. (i) sale of periodicals, with the exception of sales under subscription agreements and sales of books not supplied in protective packaging;
10. j) provision of electronic content other than on a tangible medium, if its provision began with the customer's express consent and the customer declared that he was duly informed that by expressing this consent he loses the right to withdraw from the contract.
Complaints procedure
Complaints Procedure of the online store www.marrea.sk regulating the complaint conditions between the operator / seller and the customer / buyer (hereinafter referred to as "RP") Introductory provisions. The operator (seller) of the online store www.limitlessbiochem.eu is the company Limitless Biochem Technologies sro, Ružová dolina 612/16, 821 09 Bratislava, Slovakia
The customer (buyer) in the online store is any natural or legal person who orders goods (product(s) or service(s)) through the website. This Complaints Procedure regulates the legal relations between the operator and the customer when handling complaints regarding the correctness and quality of goods and services provided by the operator. For the purposes of this Complaints Procedure, a complaint is understood as a right exercised by the customer from liability for defects in goods or services provided by the customer, which requires a certain remedy or compensation for defective performance or non-performance of the subject matter of the contract.
Complaints handling procedure.
1. Under this DP, the authorized person may file a complaint in person, in writing, or by e-mail.
2. The complaint must clearly state in particular:
• who is filing the complaint (name, surname, permanent address),
• the subject of the complaint, or what the customer is demanding
• to whom the complaint is addressed,
• to whom the complaint is addressed,
• date of filing the complaint,
• the signature of the customer or the signature of the Authorized Person together with the power of attorney.
3. In the event of a complaint being filed by e-mail, fax or in writing by an Authorized Person on behalf of the Customer, the complaint must be accompanied by a power of attorney for
representing the customer in the matter of a complaint.
4. If the complaint does not contain the elements specified in point 2 of this article, it will be considered unjustified.
5. The deadline for resolving a complaint is no more than 30 days from the date of filing the complaint. The Client will issue the Client with a written document confirming the resolution of the complaint.
6. The date of filing a complaint is understood to be the date of filing a complaint by the customer. The date of filing a complaint is considered to be:
• for postal items – the day the complaint is delivered to the registered office
customer)
• in case of personal delivery – date on the copy of the complaint, confirmed by the customer
delivery
• when delivered by e-mail – the day of delivery of the e-mail message to the customer's e-mail address.
7. Other legal relationships between the operator and the customer not expressly regulated by these Complaints Procedures will be governed by the relevant provisions of individual contracts concluded between the operator and the customer, the relevant provisions of generally binding legal regulations valid in the territory of the Slovak Republic, in that order.
8. The Customer is entitled to change or amend this Complaints Procedure at any time due to changes in legal regulations and the business environment. The Customer shall determine the current wording of the Complaints Procedure by publishing it on its website. This RP shall enter into force and effect from the date and fully replaces the previous RP. The Operator reserves the right to change the RP without prior notice.
Online sales (e-shop):
When purchasing through the e-shop marrea.sk, the seller will process your data (provision of § 10, paragraph 3, letter b) of the Personal Data Protection Act) to the extent of: title, name and surname, delivery address including postal code, invoice address including postal code, telephone number, e-mail in the IS Internet Sales (e-shop), IS Accounting and IS Logistics of the seller. The seller will process your personal data for the purpose of concluding a purchase contract, recording purchase contracts, invoices and other documents, settling the purchase price, issuing an invoice in connection with the conclusion of the purchase contract, contacting you in the interest of arranging,
possible modification and delivery of the order, for a maximum period of five years from the last purchase via the e-shop www.limitlesstechnologies.eu